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By
AFP-Relaxnews
Published
Aug 4, 2015
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Jessica Alba stands by her company's sunscreen amidst viral complaints

By
AFP-Relaxnews
Published
Aug 4, 2015

Jessica Alba is defending the quality of her Honest Company's sunscreen, following a public flogging from disgruntled customers who complained of suffering burns after applying the lotion.


Jessica Alba, founder, and Christopher Gavigan, cofounder and chief product officer - The Honest Company


Photos of sunburned heads, backs and chests posted on Twitter have gone viral in the last few days.

An investigation into consumer complaints by NBC 5 Chicago found that while most sunscreens contain about 18 to 25 percent of zinc oxide, The Honest Company reformulated their sunscreens, decreasing levels to 9.3 percent.

But in a statement to People magazine, the company stood by the product, saying that the number of complaints received about the sunscreen constitute a fraction of units sold.

“Our sunscreen lotion was tested, by an independent third-party, against the protocols prescribed by the U.S. Food & Drug Administration's (FDA) monograph for over-the-counter sunscreen products. The results showed that our product is effective and safe for use...," the company said.
 

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