Walmart hires U.S. COO, new chief revenue officer

By

Jennifer Braun

Published
Oct 12, 2021

Walmart U.S. announced last week two newly created roles including the promotion of Chris Nicholas to chief operating officer and the appointment of Instacart’s Seth Dallaire as chief revenue officer. 

In the role of U.S. COO, Nicholas will head store operations and supply chain responsibilities and ensure a seamless customer experience. Nicholas joined Walmart in August 2018 as senior VP and deputy CFO of Walmart International. Most recently, he was promoted to executive VP and CFO of Walmart U.S.

Prior to Walmart, he spent nearly four years at Australian grocery retailer Coles Group and almost a year-and-a-half as group finance director for Denmark’s Dansk Supermarked Group. Steve Schmitt, executive vice president and chief financial officer of Walmart U.S. omnichannel, will take over Nicholas’ previous position as Walmart U.S. CFO.

Meanwhile, Dallaire joins Walmart from online delivery giant Instacart as chief revenue officer. He also spent over seven years at Amazon, most recently as VP of global advertising sales and marketing, and at Yahoo! as vice president of global agencies and accounts, as well as seven years at Microsoft as senior director of MSN advertising sales. 

Nicholas and Daillaire will report to U.S. president and CEO John Furner, while Schmitt will report to Walmart CFO Brett Biggs.

“We continue to make bold moves this year to improve our offer for customers and support our strategic priorities. We’ve had strong results, we are gaining share in categories like food and consumables, and we are reshaping our offer to be a seamless, omnichannel experience for our customers,” Furner said in a statement. 

“Designing for the customer and focusing on simplicity have guided our choices. To accelerate our strategy, we are adding two new positions. Ensuring our structure reinforces our strategy is imperative to our transformation to a more digital, customer-centric organization. And it will ultimately power our flywheel by helping us win in primary destination and better monetization of our assets and capabilities.”