Westfield creates shopping experience at LAX

By

Cassidy Mantor

Published
Feb 3, 2016

Retail developer Westfield has just unveiled the new Terminal 2 at LAX, as part of a larger project to update the airport.

Westfield invested $78.3 million for the Terminal 2 transformation which revitalized nearly 76,000 square feet of dining, retail and common area at LAX. Westfield also funded updates to restrooms, hold rooms, gate counters, flight information displays and lighting in the terminal as part of the project.

"Los Angeles World Airports had a strong vision," said Keith Kaplan, Westfield's Vice President at LAX. "They wanted more than a concessions refresh – they wanted to truly transform the entire customer journey at Terminal 2 from the moment you clear security. Thanks to our long-term partnership and collaboration with all the stakeholders, everybody wins – the city of Los Angeles, the airport, the airlines and the customers."

The new Terminal 2 is projected to increase permanent jobs by 76 percent, and sales are forecasted to increase to $41 million annually, a 34 percent increase. LAX is the second busiest airport in the US, and the 5th busiest in the world, seeing 74.9 billion passengers last year.

"Fresh facilities with more seating, new services, and expanded dining and shopping experiences for today's travelers are part of our $332 million investment in Terminal 2," said Los Angeles World Airports Chief Executive Officer Deborah Flint. "We applaud Westfield's partnership with LAWA, their investment in Terminal 2 at LAX, and their commitment to developing an experience that truly caters to the modern traveler."

Terminal 2 took 20 months from start to finish, which is just the start of the updates LAX will see resulting from this partnership. Westfield has plans to next work on terminals 1, 3, 6, and the Tom Bradley International Terminal, giving each terminal a unique feel to enhance the traveler journey.