×
39 591
Fashion Jobs
CENTRIC BRANDS
District Manager - Orange County, California
Permanent · San Diego
ESTÉE LAUDER
Retail Beauty Sales Manager - Estee Lauder - Indianapolis, in
Permanent · Indianapolis
ESTÉE LAUDER
Retail Beauty Sales Manager Estee Lauder And Clinique - Fort Wayne, in
Permanent · Indianapolis
ESTÉE LAUDER COMPANIES
Manager, Indirect Procurement - HR Services
Permanent · New York
ESTÉE LAUDER COMPANIES
Corporate Account Executive
Permanent · Miami
JO MALONE LONDON
Retail Fragrance Sales Manager - jo Malone London - (The Grove) - Los Angeles, ca
Permanent · Los Angeles
CLINIQUE
Retail Beauty Sales Manager - Clinique - Birmingham, al
Permanent · Birmingham
LA MER
Retail Beauty Sales Manager - la Mer - (Polaris) - Columbus, oh
Permanent · Columbus
GAP
Senior Manager, CRM
Permanent · New York
GAP
Marketing Manager, Promotions - Gap Factory Online
Permanent · San Francisco
GAP
General Manager - Livingston
Permanent · Livingston
SAKS FIFTH AVENUE
Divisional Vice President, Omni Inventory & Shortage Control
Permanent · New York
HUDSONS BAY
Gift Registry Consultant
Permanent · Edmonton
SAKS FIFTH AVENUE
Cosmetic Business Manager - Armani
Permanent · Toronto
NEW BALANCE
Entertainment Marketing Manager
Permanent · Boston
NEW BALANCE
Vice President Global Lifestyle
Permanent · Boston
DVF STUDIO, LLC
Production Manager
Permanent · New York
MACY'S
Macy’s Green Acres Mall, Valley Stream, ny: Sales Supervisor
Permanent · Valley Stream
MACY'S
Marketing Manager - Wedding Registry
Permanent · New York
MACY'S
Macy’s Cross County Mall, Yonkers, ny: Sales Supervisor
Permanent · Yonkers
MACY'S
Supply Chain - Secaucus, nj - Operations Manager
Permanent · Secaucus
MACY'S
Macy’s Manhasset, Long Island, ny: Sales Supervisor
Permanent · Manhasset

Zalando still loss-making but sales and site traffic surge

Published
today May 2, 2019
Reading time
access_time 2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

European e-tail giant Zalando benefited from surging traffic to its sites in the first quarter, rising customer satisfaction, and more brands realising they need to be working with it, which all translated into a healthy sales boom and customers ordering more often.


Zalando



The result was gross merchandise volume (GMV) up 23.1% to €1.8 billion and revenues up a pleasing 15.2% to €1.4 billion. Why was GMV up so much more than the revenue that the company actually sees flowing into its own coffers? Zalando said it was “due to the strong development of the Partner Program and revenue recognition effects.”

Meanwhile, its profit on an Ebit basis reached €6.4 million with an improved gross margin. But it was still loss-making with a net loss of €17.6 million, wider than the €15.1 million of a year earlier.

The sales rise came as it saw 14.1% active customer growth to 27.2 million and a 29.5% traffic uplift to 924 million site visits. Customers ordered more frequently than before, and “customer satisfaction hit an all-time high.”

And the company said that it will “further strengthen this positive development by deepening customer relationships with Zalando Plus,” which is available for all Zalando customers in Germany. A pilot project is live in Switzerland, with France and Italy to follow within the next 12 months.

Co-CEO Rubin Ritter said that the firm’s “clear customer focus has paid off in the first quarter, as we made further headway to build the starting point for fashion in Europe.”

As mentioned, its Partner Program had a good quarter, “driven by brands intensifying their usage as well as by new partners joining,” such as Calzedonia, Intimissimi and Margarete Steiff. In Q1, about 30% of all Partner Program orders were fulfilled through Zalando Fulfillment Solutions (ZFS). 

The company added that it has a newly acquired e-money licence and will further strengthen and expand Zalando Payments Solutions (ZPS) “by improving payment transactions on the Zalando platform.”

CFO David Schröder said the firm is “happy with our financial results, which show a strong focus on growth and are in line with our annual guidance. We will continue to invest in areas of our business that have high added value for our customers.”

The e-tailer also confirmed its full-year guidance of GMV growth between 20% and 25%, revenue growth at the low end of this range, an adjusted EBIT between €175 million and €225 million and capital expenditure of around €300 million.

Copyright © 2019 FashionNetwork.com All rights reserved.