×
67 387
Fashion Jobs
ON RUNNING
Sales Representative
Permanent · BOSTON
MACY'S
Manager, Merchandise Execution
Permanent · New York
MACY'S
Asset Protection Officer, Goodyear - Full Time (2840)
Permanent · Goodyear
MACY'S
Asset Protection Detective, Cross County - Full Time
Permanent · Yonkers
MACY'S
Asset Protection Detective, Bay Fair - Part Time
Permanent · San Leandro
MACY'S
Asset Protection Detective, Queens Center - Part Time
Permanent · New York
MACY'S
Manager, Operations
Permanent · Miami
MACY'S
Asset Protection Detective, Thousand Oaks - Part Time
Permanent · Thousand Oaks
MACY'S
Manager, Operations Sun-Wed 6:30pm-5:00am
Permanent · Portland
MACY'S
Asset Protection Detective, Rosedale Center - Full Time
Permanent · Roseville
TJ MAXX
Overnight D/C Loss Prevention Specialist
Permanent · Pittston
ROSS STORES
Store Protection Specialist
Permanent · Novato
ROSS STORES
Store Protection Specialist
Permanent · Dallas
TAPESTRY
Area Manager
Permanent · Boston
SALLY BEAUTY CORPORATE
Outside Sales Representative - Cosmoprof
Permanent · Ottawa
ASCENA
Part Time Manager Ann Taylor Factory Birch Run, mi
Permanent · Birch Run
ASCENA
District Manager - Ann Taylor, il/mi
Permanent · Lockport
ASCENA
District Manager, Ann Taylor Loft Factory Outlet - Georgia
Permanent · Peachtree City
NORDSTROM
Program Manager 2 - Price Strategy
Permanent · Seattle
NORDSTROM
General Manager- Cafe Nordstrom- Downtown Portland
Permanent · Portland
NORDSTROM
Area Manager - Training - Portland, or
Permanent · Portland
NORDSTROM
Operations Manager Outbound – Sat-Mon 6pm-6am Shift – Elizabethtown, PA
Permanent · Elizabethtown
By
Reuters
Published
Jun 6, 2012
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

Neiman Marcus sued for not refunding purchases

By
Reuters
Published
Jun 6, 2012


Neiman Marcus
Shopping never looked more scandalous. A woman has filed a lawsuit against Neiman Marcus after the luxury store refused to take back $1.4 million worth of merchandise.

Patricia Walker was showered with gifts from her then-husband Robert Tennison. Walker was bedridden at the time after surviving a car accident in 2007, ABC News reports. Tennison allegedly made the purchases at the retailer's Dallas location using Walker's account.

Unfortunately, Tennison was also reportedly carrying on an affair with Walker's Neiman Marcus personal shopper, Favi Lo. Walker wasn't aware of it until later. So why wouldn't the chain take the purchases back?

Apparently, when Walker requested the return, the store sent employees to look at the items, but didn't take them back. The retailer didn't tell her why either, Walker's attorney said.

Retailers are generally free to set their own return policies. Typically, only implied and express warranties guarantee when a product will be taken back.

Implied warranties are automatic and come in two varieties: merchantability and fitness for a particular purpose. In essence, both imply a promise by the retailer that a product will work as it's supposed to or in a way as advised by the seller, respectively.

Express warranties are written or oral promises made by the retailer. For example, "this radio is completely waterproof."

Neiman Marcus is known for its generous return policy. Generally, it only requires products be in the same condition as purchased and with its original packaging.

Neiman Marcus declined to comment on the lawsuit, citing the ongoing litigation, ABC News reports. Lo was also unavailable.

© Thomson Reuters 2022 All rights reserved.