×
80 198
Fashion Jobs
FOOT LOCKER
National Sales Manager – Digital
Permanent · Bradenton
NORDSTROM
Asset Protection - Agent - Great Lakes Crossing Rack
Permanent · Auburn Hills
NORDSTROM INC
Manager - Asset Protection - San Bernardino Fulfillment Center
Permanent · San Bernardino
NORDSTROM
Asset Protection - Agent - The Shops at la Cantera
Permanent · San Antonio
SALLY BEAUTY CORPORATE
sr. Manager Category Marketing
Permanent · Denton
TJ MAXX
70118-lp Detective
Permanent · Philadelphia
MARSHALLS
Loss Prevention Detective
Permanent · San Diego
HOMEGOODS
70118-lp Detective
Permanent · Bay Shore
MARSHALLS
Loss Prevention Detective
Permanent · Lakewood
FOOT LOCKER
Overnight Assistant Operations Manager
Permanent · Greensboro
BATH & BODY WORKS
Buyer Procurement
Permanent · Columbus
BATH & BODY WORKS
Senior Procurement Manager, Information Technology
Permanent · Columbus
BATH & BODY WORKS
Senior Buyer, IT Procurement
Permanent · Columbus
BATH & BODY WORKS
Maintenance Manager
Permanent · Columbus
KOHLS
Full-Time Sales Supervisor - Softlines
Permanent · Crestwood
KOHLS
Category Sales Account Manager - Kohl's Media Network *Remote*
Permanent · Menomonee Falls
KOHLS
Manager, Category Account Sales - Kohl's Media Network *Remote*
Permanent · Menomonee Falls
KOHLS
Full-Time Loss Prevention Associate
Permanent · Findlay
KOHLS
Product Manager ii
Permanent · Menomonee Falls
KOHLS
Full-Time Loss Prevention Supervisor
Permanent · Albuquerque
KOHLS
Compliance Analyst
Permanent · Menomonee Falls
KOHLS
Full-Time Loss Prevention Supervisor
Permanent · Albuquerque
Published
Dec 14, 2015
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

The North Face launches AI shopping experience with IBM and Fluid

Published
Dec 14, 2015

The North Face on Monday announced a new interactive shopping experience powered by Fluid’s Expert Personal Shopper (XPS) and IBM’s Watson.


SkyScrapper City


The AI shopping experience allows for customers to use natural conversation to shop online through a dialog-based recommendation engine. Fluid’s XPS software creates a personalized shopping experience and utilizes Watson’s natural language processing ability to refine product selections.
 
XPS is currently in beta form in a month-long pilot test on the outdoor apparel brand’s e-commerce site. As more customers use the software it will refine and improve recommendations. Thus far, customer engagement on the XPS software averages two minutes in length, has a 60% click-through rate to try product recommendations and majority of users said they would use it again.

"The retail industry, like many others, is awash in structured and unstructured data -- from social media to text messages to customer reviews. By tapping into Watson, retailers now have the power to turn this data into meaningful insights that can make the shopping experience more intuitive, informed and enjoyable," said Stephen Gold, IBM Watson VP Business Development & Partner Program. "Market leaders like The North Face and Fluid are demonstrating how cognitive technologies can redefine how brands connect and engage customers."

Copyright © 2022 FashionNetwork.com All rights reserved.