British retailer Marks & Spencer is to add more guest clothing and footwear brands to its website, including FatFace and Jones Bootmaker, after an initial wave of brands increased traffic and attracted new customers.
M&S made its first-ever loss -- as expected -- in the first half as clothing sales fell. But it highlighted its online leap and how it has speeded up its transformation drive to become a more digital retailer.
M&S has plans to hibernate some of its SS20 stock as it reveals a big sales hit due to the pandemic. But the firm is upbeat and says Clothing & Home is progressing, even though fashion retail will change post-crisis.
Trading stayed challenging at M&S in Q3 with the retail giant reporting just a 0.2% like-for-like sales rise and a total UK sales fall of 0.6%. Yet while Clothing & Home was down, at least the rate of decline slowed.
At an investor day in London on Tuesday, M&S management owned up to something the retail sector had probably assumed for some time – that its turnaround program for its troubled fashion ops is way behind schedule.
The departure of M&S’s clothing, home and beauty head Jill McDonald, has been followed up by news that the retailer has headhunted Maddy Evans, the fashion director of Topshop, as it targets younger shoppers.
M&S sales fell again last year but net profit rose and it saw recovery "green shoots" with fashion e-tail up. And a per Una relaunch is coming, as well as plans to address supply issues that have hurt fashion sales.